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Why You'll Love This Job
The Clerical Support Specialist at OFFOR Health plays a vital role in maintaining the seamless functioning of our administrative processes. This position is crucial for managing and executing day-to-day clerical tasks, contributing to the efficiency and accuracy of our operations. The specialist will work closely with various departments to ensure effective communication and the smooth handling of clerical duties in our corporate headquarters.
Responsibilities
To perform in this position successfully, an individual must be able to perform each key responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned to meet business needs.
- Check and scan incoming mail daily, ensuring accurate documentation and distribution to relevant departments.
- Respond to medical records requests promptly and accurately, including pulling and organizing medical records as needed.
- Answer inbound phone calls with professionalism, directing calls and routing voicemails to the appropriate party efficiently.
- Manage paperwork filing systems, ensuring documents are categorized and stored for easy retrieval.
- Collaborate with the logistics team to support any additional clerical duties as assigned.
- Assist with labeling and tagging new equipment, ensuring proper identification and organization in accordance with inventory management protocols.
- File invoices and related paperwork systematically, maintaining accurate records for auditing and compliance purposes.
- Maintain a high level of confidentiality and professionalism in handling sensitive information.
Skills & Qualifications
Education and Experience Requirements
OFFOR Health does not discriminate on the basis of actual or perceived race, religion, color, national origin, ancestry, disability, medical condition, marital status, sex, age, sexual orientation, gender identity or expression, family responsibility, personal appearance, genetic information, matriculation, political affiliation, or any other status protected under law.
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- High School Diploma or GED required; an associate’s degree in Office Administration or related field is preferred.
- 2+ years of experience in a clerical or administrative role, preferably within a healthcare or logistics setting.
- Proficient in using office equipment such as scanners, copiers, and multi-line phone systems.
- Strong organizational skills and attention to detail.
- Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously.
- Excellent verbal and written communication skills.
- Prior experience in a healthcare or logistics setting is an advantage.
- Strong analytical skills and ability to work with data for reporting purposes.
- Must be able to work on-site at the Worthington, Ohio location.
- Demonstrated ability to learn and adapt to new technologies and systems as needed.
OFFOR Health does not discriminate on the basis of actual or perceived race, religion, color, national origin, ancestry, disability, medical condition, marital status, sex, age, sexual orientation, gender identity or expression, family responsibility, personal appearance, genetic information, matriculation, political affiliation, or any other status protected under law.